Case Toolbar

The Quillix Case Toolbar provides access to queues and case related functions.  Since all application tabs interact with queues and cases, the Case Toolbar is available from all application tabs.

Figure 1 - Case Toolbar

 

Working with the Case Toolbar

You can use the Case Toolbar to select a queue to work, select cases in a queue, complete, unlock or delete a case, set the case status, and enable or disable one of the auto modes, Auto Load and Zoom To Zone.

Figure 2 - Case Toolbar Diagram

 

Figure 3 - Queue Case List